Privacy Policy

Introduction

This privacy policy covers how Miratag collects and treats information about its users, accounts and anyone who visits our webpage.

When we talk about “Miratag,” “we,” “our,” or “us” in this policy, we are referring to Nordic Blue Communications LLC, the company which provides the Services. When we talk about the “Services” in this policy, we are referring to our online and mobile work reporting tools and platform. Our Services are currently available for use via a web browser or applications specific to your desktop or mobile device, as further described in our website www.miratag.com.

Information we collect and receive

1. Customer Data

Content and information submitted by users to the Services is referred to in this policy as “Customer Data.” As further explained below, Customer Data is controlled by the organization or other third party that created the users (the “Customer”). Where Miratag collects or processes Customer Data, it does so on behalf of the Customer. Here are some examples of Customer Data: attendance in locations, work reports, images, videos.

2. Other information

Miratag may also collect and receive the following information:

• Account creation information. Users provide information such as an email address and password to create an account.
• Services usage information. This is information about how you are accessing and using the Services, which may include administrative and support communications with us and information about the users.
• Log data. When you use the Services our servers automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the web page you visited before using the Services, your browser type and settings, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, and cookie data.
• Device information. We may collect information about the device you are using the Services on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.
• Geo-location information. Precise GPS location from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
  
  

Our Cookie Policy

Miratag uses cookies and similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your account and personal information in order to remember that you are logged in and which accounts you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access the Services through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use the Services.

Miratag sets and accesses our own cookies on the domains operated by Miratag and its corporate affiliates. In addition, we use third parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its website. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

How we use your information

1. Customer Data

Miratag may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions to (a) provide, maintain and improve the Services; (b) to prevent or address service, security, technical issues or at a Customer’s request in connection with customer support matters; (c) as required by law and (d) as set forth in our agreement with the Customer or as expressly permitted in writing by the Customer.

2. Other information

We use other kinds of information in providing the Services. Specifically:

• To understand and improve our Services. We carry out research and analyze trends to better understand how users are using the Services and improve them.
• To communicate with you by:
  • Responding to your requests. If you contact us with a problem or question, we will use your information to respond.
  • Sending emails and Miratag messages. We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important Service related notices, such as security and fraud notices. These emails and messages are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product features or other news about Miratag. You can opt out of these at any time.
• Billing and account management. We use account data to administer accounts and keep track of billing and payments.
• Communicating with you and marketing. We often need to contact you for invoicing, account management and similar reasons. We may also use your contact information for our own marketing or advertising purposes. You can opt out of these at any time.
• Investigating and preventing bad stuff from happening. We work hard to keep the Services secure and to prevent abuse and fraud.

This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user or Customer of the Services.

Sharing and Disclosure

There are times when information described in this privacy policy may be shared by Miratag. This section discusses only how Miratag may share such information. Customers determine their own policies for the sharing and disclosure of Customer Data. Miratag does not control how Customers or their third parties choose to share or disclose Customer Data.

1. Customer Data

Miratag may share Customer Data in accordance with our agreement with the Customer and the Customer’s instructions, including:

• With third party service providers and agents. We may engage third party companies or individuals to process Customer Data.
• With affiliates. We may engage affiliates in our corporate group to process Customer Data.
• With third party integrations. Miratag may, acting on our Customer’s behalf, share Customer Data with the provider of an integration added by Customer. Miratag is not responsible for how the provider of an integration may collect, use, and share Customer Data.

2. Other information

Miratag may share other information as follows:

• About you with the Customer. There may be times when you contact Miratag to help resolve an issue specific to a account of which you are a member. In order to help resolve the issue and given our relationship with our Customer, we may share your concern with our Customer.
• With third party service providers and agents. We may engage third party companies or individuals, such as third party payment processors, to process information on our behalf.
• With affiliates. We may engage affiliates in our corporate group to process other information.

3. Other types of disclosure

Miratag may share or disclose Customer Data and other information as follows:

• During changes to our business structure. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Miratag's assets, financing, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence).
• To comply with laws. To comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process.
• To enforce our rights, prevent fraud and for safety. To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.

We may disclose or use aggregate or de-identified information for any purpose. For example, we may share aggregated or de-identified information with our partners or others for business or research purposes like telling a prospective Miratag Customer the average number of messages sent within a Miratag account in a day or partnering with research firm or academics to explore interesting questions about workplace communications.

Security

Miratag takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

Changes to this Privacy Policy

We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.

Contacting Miratag

Please also feel free to contact us if you have any questions about Miratag’s Privacy Policy or practices. You will find our contact details at www.miratag.com/contact